Every Piece, Verified
At The Vault NYC, authenticity isn't a feature — it's built into where our inventory comes from. We sell guaranteed-authentic excess: brand-new and past-season designer pieces that originate as verified overstock from major authorized retailers in Europe and the US, sourced through our wholesale partners. For fine jewelry like Cartier, Hermès bags, and rare finds, we work with trusted partners in Tokyo. Roughly 90% of what we carry is brand-new unless a listing states otherwise — and every piece is inspected by hand before it's listed.
Every item sold by The Vault NYC is authentic — or your money back.
Because our inventory begins as guaranteed-authentic overstock from authorized retailers, every piece is the real thing from the start — then inspected by hand before it's listed. And we have the track record to prove it: The Vault NYC has sold 303 pieces through Vestiaire Collective, where every item passes Vestiaire's own independent authentication before it reaches the buyer — clearing one of the industry's strictest checks. In the rare event you ever have a concern about something you've received, we take the entire authentication process off your hands.
Authentic — or your money backVerified across our two Vestiaire accounts — 24 new professional + 279 previous. Every piece passes Vestiaire's own independent authentication.
We take the process off your hands
Tell us
Reach out to our team with your concern. We'll acknowledge it, ask a few questions, and guide you through what happens next.
Send it back
We arrange the return to The Vault NYC and take full responsibility for the authentication process from that point forward.
Independent authentication
We submit the piece to a recognized third-party authenticator who specializes in that designer. You never have to source or coordinate with anyone.
Full transparency
Once the authentication is complete, we share the official findings with you in writing — so nothing about the process is a mystery.
A full refund
The Vault NYC issues a full refund, including the cost of return shipping. We stand behind every piece — this virtually never happens, but if it ever does, you're completely covered.
Returned to you
The piece comes back to you, verified. In this case the cost of authentication and return shipping is the customer's responsibility, and no refund applies.
We buy at the source, we check every piece by hand, and we put our money behind it. That's not marketing — that's the standard.

